Transformations
That Speak

Operating model review

The Managing Director knew he had an efficiency problem, but he didn't know what was causing it. All the operational problems were coming to Moo, the MD, and he didn't understand why his team weren't able to execute without him. His primary focus is on site delivery and he's being pulled into the day-to-day office operations. He found himself being dragged into the minutia, specifically the office operations of the business....

"Stoirm led the implementation, training, continuous development and finalisation of the new system, which is far more efficient, automated and visible to leaders"

— Jon Wren, Commercial Director, SMD

Hotel digital transformation

If you’ve ever worked in hospitality, you’ll know nothing is ever simple. There are competing priorities across departments and personalities with a constant stream of customers, 7-days a week. I was working in the accounts department across a small group of four hotels, with around 250 staff. One challenge kept coming up: tracking people’s time and attendance. It wasn’t just an accounts problem, it was a problem for everyone from employees to management to senior leadership. Staff clocked in using an old swipe card machine, holiday requests were handled on paper and rotas lived in the office. Payroll data had to be pulled manually from a system that sat on its own remote server. Nothing really joined up....